Secure payment

To confirm the order, the customer must use one of the payment methods specified in the website (Bank Card, Paypal, Bankwire transfer).
The customer confirms the method of payment he has selected and processes to the payment to confirm the order. The company may suspend any order and delivery in case of refusal of payment in the event of non-payment.

-Payment by bank card: The customer´s order can only be recognized and be progressed when the payment is approved by the bank. The online credit card payment conducted by the “Secure Socket Layer”, will encrypted your credit card information during transmission. We accept Visa and MasterCard.

FÉREY&VIDAL SL entrusts the safety of the transactions to the service provided by its bank. Payment by credit or payment card on www.grocgroc.com is made with a secured bank server using the system of its bank partner.

The encryption process used is the SSL protocol (Secure Socket Layer). The bank data’s are encrypted using software and no payment data is stocked by FÉREY&VIDAL SL.

- Payment by PayPal: you can use your Paypal account or Bank card. PayPal encrypts confidential data, by using the best technologies available on the market.

-Banwire transfer: once finalized the urchase, the customer will receive an email with all the information necessary to proceed to the payment by bankwire transfer. The purchase will be send when the payment is received.

The company specifically reserves the right to refuse to sell to a customer with whom a payment dispute is in under administration. 

When the payment is realized, the Customer will receive an email to confirm the purchase.